Phone: +61 (02) 9565 1600

PRIVACY POLICY

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter you: name, email address, mailing address, phone number or credit card information. You may visit our site anonymously.

Like most websites, we use cookies and or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect form you may be used in one of the following ways:

• To personalize your experience - your information helps us to better respond to your individual needs.

• To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you.

• To process transactions - your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails - the email address you provide for order processing will only be used to sen you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc..

If at any time you would like to unsubscribe from receiving future emails, we include detailed instructions at the bottom of each email. You may also contact us at info@zois.com.au and we will remove your name from our mailing list immediately.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc) will not be stored on our servers. You can shop at www.zois.com.au online with confidence. We have partnered with Paypal, the leading payment gateway, to offer safe and secure credit card and paypal transactions for our customers. The Paypal Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks. The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

•Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Paypal privacy policy.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experience and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting Customer Care at info@zois.com.au.

Links to other sites

Our site may contain links to other websites that are not affiliated with our company. These sites maintain their own online privacy policies and we cannot be responsible for the privacy practices of these sites that we are not affiliated with.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others' rights, property or safety. However, non-personally identifiably visitor information may be provided to other parties marketing, advertising or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected online.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website at your site.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 28/2/2010.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:
Zois Embroidery Pty Ltd
Unit1, 1-5 Sydney St, Marrickville.NSW.2204
http://www.zois.com.au | zois@zois.com.au